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Question not listed? Call us or send an e-mail. We will reply quickly.

  • Should I wear my contacts or my glasses to my eye exam?
    We prefer that you bring both your contacts and your glasses to your exam. If you have packaging for your current contact lenses or the printed prescription, that is helpful as well to be able to tell you if anything has changed. If you wear specialty contact lenses, such as scleral contact lenses, please wear those to the appointment as it is important to gauge the fit of these lenses after they have been in place for some time.
  • What documents/ information do I need to bring on my first visit?
    Please bring your insurance cards and ID. We often need these items in order to find the correct insurance information to be able to tell you what is covered by your insurance company toward exam fees or materials benefits. If your insurance is under another family member we may need that family member’s date of birth or social security number to pull insurance benefits.
  • Do I need to have my eyes dilated?
    We recommend that each person have a thorough examination of the health of their eyes. In order to accomplish this, we can dilate your eyes to get a better view of the retina and the structures inside the eye, or we can take retinal images with the optomap. This device is new to our office this year. With the optomap, we can thoroughly examine the inside of the eye without the use of eye drops, therefore there are no side effects such as blurred vision or light sensitivity.
  • Are my glasses prescription and contact lens prescription the same?
    No. Your glasses prescription is the result we obtain when performing a refraction. It matches this result exactly. Contact lens prescriptions will specify the brand of contact lens we fit you in, fitting parameters, and strength of the lens. Contact lens powers are not always the same as the glasses prescription. The power needs to be adjusted since the lenses sit on the eye instead of away from the eye in a frame.
  • Why do I need to pay for a contact lens evaluation every year?
    Contact lenses (CLs) are considered a medical device. CLs sit on the surface of the eye, so each year we need to be sure that the lenses are not causing any damage to the health of the eye. We also must take the time to ensure that your vision is the best that it can be and that the lenses fit the shape of your eye correctly to provide good comfort.
  • Can children wear contact lenses?
    Some children may be candidates for contact lens wear if they are mature enough to follow a strict contact lens protocol. We recommend that you schedule a routine eye exam at our office to discuss the best vision correction options that fit your child’s needs.
  • What types of insurance do you accept?
    Medicare, Medicaid, CHP+/Colorado Access, Tricare, Kaiser, Humana, Cigna, Blue Cross Blue Shield, Aetna, United Health Care, UMR, Secure Horizons, AARP, Rocky Mountain Health Plan, Continental Benefits, Great West, Multiplan/PCHS, Mailhandlers, Champ VA Vision Service Plan, Eyemed, Spectera, Anthem/Blue Cross Blue Shield, Friday Health Plan. In Process: Bright Health **Accepted insurance plans are subject to change. Please call to verify that we are currently on your insurance panel **
  • What forms of payment do you accept?
    We accept Visa, Mastercard, Discover, American Express, Check and Cash.
  • Can I buy my glasses and contact lenses from you?
    Since we are a doctor's office associated with Walmart, we do not generally sell materials (contacts and glasses). We provide examinations, and once you have your prescription, you may buy them at the optical next door, or at an optical of your chosing. We do however, provide Medicaid glasses to those who are eligible.
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